A message to our patients about COVID-19 Coronavirus
The Brookmans Park Dental Practice 19th March 2020
The Brookmans Park Dental Practice would like to reassure our patients that we are open and are covering all possibilities to continue providing excellent care for all our new and existing patients. We will continue to keep patients and families up to date about any changes to our operating hours and services.
The Health and safety of our patients and staff is always our number one priority. With this in mind, we are continuing to closely monitor the COVID-19 (novel coronavirus) outbreak. We are staying up to date with the latest information from the World Health Organization (WHO) and the British Dental Association (BDA), general dental council and the NHS.
We are committed to caring for our patients. It is still safe for patients to receive necessary care. If you have a scheduled appointment with us, please contact us to discuss any concerns that you may have regarding attending your appointment. In an effort to keep everyone safe if you are experiencing symptoms like fever, cough, congestion, sore throat, muscle aches and pains or shortness of breath we would kindly like you to reschedule your appointment for a later time.
We will continue taking extra precautions to provide the safest environment possible for our patients and staff.
The Brookmans Park Dental Practice
Below are answers to common questions about COVID-19 that relate to our patients and community. The information on this page is subject to modification, pending guidance from the CDC, WHO and/or Public Health – Seattle & King County.
Can I bring children and family members/caregivers to my appointment(s)?
Children under 12 may not visit the clinic. We ask that you bring only one additional person to your appointment(s).
What should I do if I have cold or flu symptoms?
If you must see your team and have active symptoms, such as fever, cough, congestion, sore throat, runny nose, muscle aches / pains or shortness of breath, please call our COVID-19 nurse triage line at (206) 606-2880 before your appointment. Nurses will provide guidance about whether you should come to the clinic or wait until your symptoms are gone.
If you are already at the clinic, it is very important that you be honest about any symptoms you are experiencing to ensure your safety and that of other patients and staff who treat you. If patients have symptoms, we are typically allowing them to proceed to their appointments after fitting them with a mask, testing them for COVID-19 if indicated and advising their care teams to wear protective equipment.
Are cancer patients at greater risk of contracting COVID-19?
According to SCCA’s medical director of Infection Prevention, Dr. Steven Pergam, patients with blood malignancies (non-Hodgkin lymphoma, chronic lymphocytic leukemia, acute myeloid leukemia, acute lymphoblastic leukemia and multiple myeloma) and those who have received bone marrow transplants are most vulnerable because they have the most profound immune deficits.
Patients who are in active treatment for any type of cancer are also at risk. Patients who are not in active treatment should also be cautious. To read more about recommendations for immunosuppressed patients from Dr. Pergam and Fred Hutchinson’s Dr. Gary Lyman, click here.
What is SCCA doing to protect patients?
We are taking the following steps:
- Screening all who enter SCCA clinics through any entrance for fever and respiratory symptoms. Every person will be given an I’ve been screened sticker. Anyone with symptoms will be given a mask and evaluated in a separate area.
- Limiting the number of visitors. This includes:
- Canceling or rescheduling many non-critical patient visits.
- Limiting the number of caregivers that patients can bring to their appointment (one caregiver; no children under 12).
- Keeping all non-essential staff out of the clinic.
- Postponing all patient education events, classes and volunteer opportunities.Some classes are available online at youtube.com/c/SCCAPatientEducation.
- Increasing the frequency of cleaning high-touch surfaces such as door handles and elevator buttons.
- Closing SCCA's retail stores, the gift shop in the clinic and Shine in South Lake Union, as of March 16. Shine is open by appointment only for mastectomy, cane and compression fittings. Call (206) 606-7560 to schedule an appointment.
Should I wear a mask in the clinic?
You should wear a mask in the clinic only if staff tell you to. When you enter the clinic, you will be screened for respiratory symptoms. If staff determine you have symptoms, they will give you a mask and tell you how to wear it properly. If worn correctly, masks can help decrease the spread of respiratory viruses and bacteria.
If my family members/caregivers and I do not have a fever or respiratory symptoms, should we wear a mask in public?
No, if you don’t have symptoms, there is no need to wear a mask, according to the CDC. Masks are intended to prevent patients who are showing symptoms from spreading disease to others.
Should I be worried about getting infected with COVID-19 at SCCA?
SCCA has extensive and thorough infection control procedures, and we will do everything we can to ensure the health and safety of our community. We have protocols and systems in place to keep all patients, visitors and healthcare workers safe.
Is SCCA testing patients and staff for COVID-19?
Yes. Patients and staff with COVID-19-related symptoms are being tested. Patients are evaluated and tested in an enclosed area away from other patients and family members in a designated location on the first floor. Staff are tested at a drive-through location in the parking lot by appointment only. Both of these set-ups are designed to limit the flow of people throughout the building.
How long does it take for results to come back?
Generally, we can get COVID-19 test results back in 24 to 48 hours.
Have there been any COVID-19 exposures at SCCA?
SCCA has identified patients and staff who have tested positive for COVID-19. We are following the CDC and Department of Health guidelines for notifying people who are at risk of exposure and giving them guidance on next steps. Environmental Services has increased the frequency of cleaning of high-touch surfaces such as door handles and elevator buttons. The disinfectants that we use are effective at killing COVID-19.
Please be assured that SCCA has a robust and strict infection prevention protocol to safeguard the health and safety of our patients and staff.
Is there anything I can do to keep myself, my family and friends safe?
The most important steps to take are:
- Avoid going to gatherings with large numbers of people; heed social distancing guidelines.
- Stay home when you are sick.
- Practice good hand hygiene and cough and sneeze etiquette. Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Plan how you will take care of sick family members. Make plans for childcare if you are sick or if your child is sick. Have a thermometer at home so you can check for fever if you or a loved one feels ill.
- Try to get a few extra months’ worth of your prescription medications, if possible.
- Stay informed – check the CDC site regularly for new updates.
How is the community working to slow the spread of COVID-19?
Gov. Jay Inslee has banned gatherings of more than 50 people and temporarily shut down restaurants, bars, gyms and places of entertainment and recreation statewide, effective March 17. Similar actions were enacted in King County on March 16. Restaurants can offer takeout and delivery services but patrons may not dine in.
Seattle Public Schools has closed all schools until at least April 24.
Gov. Inslee and King County Executive Dow Constantine have asked state residents to avoid unnecessary interactions.
More information about the COVID-19 outbreak in our region
Blood drive cancellations due to the COVID-related closures of schools, businesses and events are jeopardizing our region’s blood supply. A healthy blood supply is vital to cancer treatment. If you are healthy and able, please consider donating blood, or